PATIENT CONDUCT AND RESPONSIBILITY

POLICY STATEMENT:

Every patient will be informed of their responsibilities and expected conduct while a patient at Eastside Endoscopy Center.

POLICY:

Patients coming to Eastside Endoscopy Center will be made aware of their responsibilities and expected conduct while undergoing treatment. The responsibilities and conduct are as follows:

• To provide the health care providers with information about any any past illnesses, hospitalizations, medications and other health matters.
• To ask questions if they do not understand instructions or explanations given by the health care providers and/or staff.
• To keep appointments as scheduled and to telephone the office in case of cancellation.
• To follow health care providers instructions and plan of treatment.
• To make payments for services rendered if a balance remains after insurance pays.
• To discuss consequences of refusing treatments or not adhering to plan of treatment or leaving AMA, with their physician.